I was able to get replacement seals for a Fox 32 that the factory no longer services or supports. Being local to the Santa Cruz area, I simply dropped it off and had it back within a week, no need to ship it outside of the area. The owner has deep technical knowledge, with engineering experience at both RockShox and Fox, not easy to find at the other local bike shops I checked. He clearly knows his stuff. I’m glad I found Click Suspension. No need to keep looking for other bike shops to work on my forks and shocks. I would highly recommend this shop to my friends, especially for jobs the other bike shops can't do.
We had a kick Suspension set up my sons bike and it’s the best it’s been. Mike went above and beyond our expectations, revalue and service and resprung the the suspension. He helped us understand how tune on the track as well as what we can do to provide better feedback for the next service. We’ve used a number of suspension gurus, Click Suspension is on top of the game.
Mike has transformed the suspension on my Yamaha XSR900 It now handles as good as it looks. He is super easy to work with and clearly knows what he's doing. The process was easy and quick.
I was referred to Click Suspension by my bike shop for my mountain bike's RockShox Zeb Ultimate fork and DVO Jade X shock service. It only took Mike couple days for the service work. The Zeb is much better at small bumps compliance now. Great job, Mike!
Great overall experience and super quick turnaround on a complete respring/re-valve of forks/shock. Thanks a bunch!
Response from the owner 20:50 19 Aug 24
Bogna, Thank you for taking time out of your day to leave a review on Click Suspension. I appreciate it ! Mike
Mike Marquez aka Neezer
Welcome to Click Suspension – Expert Motorcycle and Mountain Bike Suspension Service
At Click Suspension, we specialize in motorcycle and mountain bike suspension service, repair, and tuning. With over 30 years of hands-on experience, suspension expert Mike Marquez (“Neezer”) delivers top-tier service for leading brands including WP, KYB, Showa, Öhlins, FOX, and RockShox.
Whether you ride dirt, street, or trail, we offer routine maintenance, custom tuning, and complex suspension repairs to help your bike perform at its best.
For full bio on Mike Marquez click here: about page.
I will ensure personalized attention to every client.
🛠️ Suspension Services – Click Suspension | Santa Cruz, CA
At Click Suspension, we specialize in high-performance motorcycle and mountain bike suspension services for riders in Santa Cruz, the Monterey Bay Area, and beyond. Whether you’re dialing in your dirt bike for the track or tuning your mountain bike for the trails, we offer expert service, fast turnaround, and personalized suspension setup to match your riding style and terrain.
🏍️ Motorcycle Suspension Services
We service all major brands: WP, KYB, Showa, Öhlins, Sachs, and more. From basic fork service to full custom valving, we’ve got you covered. Fork & Shock Services
Note: Check out my motorcycle suspension background if you wish CLICK> About
Fork Rebuild – Off-Road Motorcycle
Shock Rebuild – Off-Road Motorcycle
Fork Seal Replacement
Rear Shock Seal Replacement
WP AER Fork Service
KYB & Showa Fork Service
Öhlins Fork and Shock Tuning
Setup & Performance Tuning
Suspension Revalving
Custom Suspension Setup – Motocross, Enduro, Dual Sport
Spring Rate Selection – Based on Rider Weight & Terrain
Fork Tube Polishing & Rust Removal
Steering Damper Setup
Vintage Fork Rebuilds
Suspension Lowering & Raising
🚵 Mountain Bike Suspension Services
We specialize in servicing Fox and RockShox suspension for all disciplines: trail, enduro, downhill, and e-MTB.
Note: Check out my bicycle suspension background if you wish CLICK> About
MTB Fork & Shock Services
Fork Service – Fox 34 / 36 / 38, RockShox Pike / Lyrik / Zeb
Rear Shock Service – Fox Float X, DPX2, X2, RockShox Super Deluxe
Lower Leg Service – Fox & RockShox
Air Can Service – RockShox / Fox
Full MTB Shock Rebuild – Air & Coil
Fork Seal Replacement – MTB
Setup & Custom Tuning
Suspension Sag Setup
Rider-Specific Tuning – Trail / Enduro / DH
Coil Shock Setup – Aggressive Riding Styles
Suspension Upgrades – E-Bikes & Full Suspension Bikes
Custom MTB Suspension Tuning – Fox & RockShox
🔍 Looking for Something Specific?
We also handle:
Dirt Bike Suspension Service – Santa Cruz
Mountain Bike Fork Rebuilds – Santa Cruz Area
E-Bike Suspension Setup
KTM Suspension Tuning
Moto Fork & Shock Oil Change
Race Bike Suspension Dial-In
Suspension Troubleshooting & Performance Testing
✅ Why Choose Click Suspension?
Expert service with fast turnaround
Personalized setups based on your riding style
High-quality parts and fluids
Local service – Santa Cruz, CA. no need to ship your components outExpert service with fast turnaround
📍 Get in Touch
👉 Call (831) 588-6720 to schedule your suspension service.
Located in Santa Cruz, CA, we serve riders from all over the Bay Area, Monterey, Capitola, Soquel, Scotts Valley, San Jose and the San Francisco bay area.
FOX Factory X2 SERVICE
Click Suspension’s Commitment to Reducing Air Spring Pressure Transfer Issues
FOX X2 Air Spring Pressure Transfer Issues
Over the past few years, Click Suspension has taken significant steps to reduce air spring pressure transfer into the damper body. By implementing a specialized damper shaft seal compound, we’ve enhanced both the performance and reliability of the FOX Float X2 rear shock—especially in challenging conditions such as cold weather.
Common Issues with the FOX Float X2 Rear Shock
The FOX Float X2 rear shock is known for high performance, but it can present several issues within the first year of use. These problems may affect ride quality, durability, and overall functionality. Many of these issues require expert servicing that may go beyond the capabilities of a typical local bike shop.
1. Air Transfer into the Damper
Air bubbles in the damper oil are a common problem. This compromises the suspension’s ability to absorb impacts, leading to inconsistent damping, loss of control, and degraded ride quality. Prompt attention is essential to restore optimal performance.
2. Cold Temperature Seal Failure
In cold conditions—particularly near freezing or below—urethane shaft seals become stiffer and less elastic. This reduces their ability to maintain a tight seal around the damper shaft. Under side loading, micro-gaps can develop between the shaft and seal, allowing air to seep into the damper fluid and degrade damping consistency.
3. Damaged or Worn Seals
Seals can deteriorate over time due to regular use, contamination, or improper servicing. This may result in oil and air leaks, reduced damping performance, and contamination of internal components. Regular inspection and timely seal replacement are key to maintaining shock performance.
4. General Wear and Tear
As with any suspension component, the FOX X2 is subject to wear over time. Internal parts such as bushings, pivot hardware, and seals can degrade with use, reducing performance and increasing the risk of failure. Scheduled servicing can help catch these issues early.
5. Major Component Failures
In more severe cases, we’ve observed failures such as broken damper shafts, cracked eyelets, and Trunnion mount damage—all of which can result in air loss or structural compromise.
6. Permeability
In the context of NBR rubber (Nitrile Butadiene Rubber) seals for shock absorbers, refers to how easily gases or fluids can pass through the rubber material at a molecular level.
Key Points on Permeability of NBR Rubber Seals in shock absorbers such as the FOX X2:
Permeability describes the rate at which oil, air, or gas molecules (like nitrogen) can slowly migrate through the NBR seal material over time. In a shock absorber, this matters because:
The damper oil is under constant pressure and temperature fluctuations.
Seals must prevent leakage to maintain damping performance.
Even if the seal doesn’t leak externally, internal pressure loss can occur due to permeation.
Recent Complaints: Despite the updates, some riders are still reporting issues with the 2024 – 2025 Float X2 models, such as knocking sounds, air transfer into oil and leaks.